Selling managed services to retailers – a guide

Is retail finally ready for managed services?

For years, the prevailing thought among retail VARs was that their customers were different and didn’t fit the mold for managed services.

In all fairness, PC workstations and servers are different from point of sale (POS) terminals, cash registers, MSRs (mag stripe readers), scales, and receipt printers.

Technology differences aside, however, retailers have many of the same business needs and challenges as companies from other vertical markets.

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