Distributor Arrow Electronics has launched fully managed services to help customers meet the challenges presented by the delivery of and backup of online applications.
Arrow will initially deliver Citrix ADC (application delivery controller) and Microsoft 365 cloud backup as fully managed services, to “aid optimal app compliance, upgrades, configuration and backup”, it said.
Both services will be available via ArrowSphere, Arrow`s global multi-tier cloud platform.
Patrice Roussel (pictured), vice president of cloud in EMEA for Arrow’s enterprise computing solutions (ECS) business, said: “Application managed services enable customers to improve internal efficiency, increase user satisfaction and free internal teams to focus on moving forward, instead of spending time understanding the myriad of technical challenges that present themselves when installing applications in the cloud.”
“Citrix appreciates the significant investment Arrow has made so channel partners can provide additional services and solutions that help customers get work done and perform at their best,” said Ethan Fitzsimons, managing director, head of distribution and channel sales for Citrix worldwide sales and ecosystems.
“These offerings empower channel partners to deliver a process of managing, maintaining, versioning and upgrading applications throughout the entire cloud customer lifecycle, so organisations can continue to meet business objectives while data is secure and backed up.”
Cloud backup for Microsoft 365 allows customers to backup the key content stores from their tenancies that can be easily restored through a self-service portal.
This March, Arrow Electronics signed a pan-European distribution agreement with cyber security services firm Secureworks, following the North America deal it signed last September.
