Customer engagement vendor Verint has cemented a new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring its solutions to mid-market and enterprise businesses worldwide.
As a value-added reseller partner, Eventus is committed to Verint's technology to help firms engage more effectively with customers and drive digital customer experience (CX) transformation.
Milos Djokovic, CEO and managing director of Eventus Solutions Group, said: “This new partnership will enable organisations to take their customer engagement to the next level."
"As a leading BPO, we know the importance of digital-first engagement in today's world. This partnership will enable organisations to create differentiated experiences for their customers, improve customer engagement, and drive digital customer experience transformation in our key markets," added Bharath Vasudevan, senior vice president at Tech Mahindra.
