Concentrix increases sales growth, for now
January 20, 2023Concentrix, the customer experience and contact centre services player, has reported a 13% jump in full-year revenue. For the 12...Read more
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Five9 opens new EMEA operations centre
January 17, 2023Cloud contact centre services vendor Five9 has opened a new European research and development hub in Porto, Portugal. The office...Read more
Sabio acquires Sopra Steria CX unit
January 12, 2023Customer experience services firm Sabio has directly entered the Nordics market through the acquisition of Sopra Steria’s Genesys technology unit...Read more
Bridgepointe acquires CX services specialist
December 29, 2022Tech services firm Bridgepointe Technologies has acquired PPT Solutions to boost it customer experience (CX) and contact centre solutions portfolio...Read more
Capita appoints ex-BT sales head to lead Ireland business
June 1, 2022Capita has appointed Gillian Chamberlain as managing director of its Ireland business. She has joined from BT Ireland, where she...Read more
UJET brings in new channel leaders
April 14, 2022Contact centre services provider UJET has expanded its global channels team. Steve Infante joins as SVP of global channels, following...Read more
Sabio brings AI to CX with Google
March 30, 2022Customer experience services firm Sabio Group has expanded its partnerships with Google Cloud and Twilio, by building a new solution...Read more
Infobip triples number of partners
February 18, 2022Global cloud communications vendor Infobip says it saw its strategic channel partnerships triple to 280 in 2021, after enhancing its...Read more
Solvvy appoints channels and alliances leader
December 3, 2021Solvvy, which offers a conversational AI and automation platform for customer support, has appointed Charles Hicks as director of channels...Read more