CX specialist Avaya names a European leader
Avaya has named Alison Hastings as European channel lead. In this new, expanded role, she will be...
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Five9 expands its CX reach in Europe market
Customer experience platforms provider Five9 has appointed Assist Digital to help expand its...
Tech Mahindra launches Navixus in BPS division
Tech Mahindra has launched Navixus, a new business unit within its Business Process Services (BPS)...
Medallia brings in a partner supremo
Medallia, the customer experience platform provider, has appointed Nick Martin as its senior vice...
Maintel expands Avaya partnership to boost CX portfolio
Maintel is expanding its CX portfolio by integrating the Avaya Experience Platform, as part of a...
Sabio's blueprint for future growth
Sabio Group's CIO Stuart Dorman (pictured) has laid out forward-looking roadmap with a focus on...
Agilitas names new CEO to deliver improved channel service
Channel services provider Agilitas IT Solutions has appointed John Hayes-Warren (pictured) as its...
Kore.ai seeks more partners for its CX solution
Kore.ai, the enterprise conversational AI (CAI) platform and solutions provider, has announced a...
Agilitas to focus on CX transformation for future growth
Agilitas IT Solutions plans to focus on customer experience transformation to drive growth over the...
Verint adds Eventus as global CX partner
Customer engagement vendor Verint has cemented a new partnership with Eventus Solutions Group, a...