CX

Kore.ai seeks more partners for its CX solution

AI CX Channels Kore.aiJuly 19, 2023

Kore.ai, the enterprise conversational AI (CAI) platform and solutions provider, has announced a partner programme. The Kore.ai Channel Partner Program...Read more

Agilitas to focus on CX transformation for future growth

Agilitas channel partners CXApril 3, 2023

Agilitas IT Solutions plans to focus on customer experience transformation to drive growth over the next three years. By 2024,...Read more

Verint adds Eventus as global CX partner

CX VAR Verint Tech MahindraMarch 24, 2023

Customer engagement vendor Verint has cemented a new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring...Read more

Concentrix increases sales growth, for now

CX Results UC ConcentrixJanuary 20, 2023

Concentrix, the customer experience and contact centre services player, has reported a 13% jump in full-year revenue. For the 12...Read more

Five9 opens new EMEA operations centre

Five9 CX Porto SoftwareJanuary 17, 2023

Cloud contact centre services vendor Five9 has opened a new European research and development hub in Porto, Portugal. The office...Read more

Sabio acquires Sopra Steria CX unit

Sabio CX Sopra Steria TechnologyJanuary 12, 2023

Customer experience services firm Sabio has directly entered the Nordics market through the acquisition of Sopra Steria’s Genesys technology unit...Read more

Bridgepointe acquires CX services specialist

Bridgepointe CX Consulting PPTDecember 29, 2022

Tech services firm Bridgepointe Technologies has acquired PPT Solutions to boost it customer experience (CX) and contact centre solutions portfolio...Read more