CX

Crowdsourced security player Intigriti has appointed Ed Parsons as chief operations officer. Parsons’ most recent...

Customer experience platform 8x8 has opened a new data centre in France, to improve performance and address data...

Palo Alto Networks has exceeded a $10 billion annual revenue run rate, posting FY25 Q4 revenues of $2.54 billion, up 16%...

There is always an abundance of AI technology announcements, here are some interesting ones that can aid the channel....

Customer service technology provider Zendesk is boosting its AI powers with the acquisition of HyperArc, an AI-native...

Formula One team Oracle Red Bull Racing is moving its finance and HR processes to the cloud, to increase efficiency and...

NTT DATA has launched its Agentic AI Services for Hyperscaler AI Technologies offering, to help customers “easily” adopt...

Hewlett Packard Enterprise is slashing 3,000 jobs from its workforce over the next 18 months, as part of a $350m cost...

HCLTech saw third quarter growth, in constant currency, of 4.1%, reaching $3.53 billion. IT and Business Services grew 5...

Avaya has named Alison Hastings as European channel lead. In this new, expanded role, she will be responsible for...