Integration and unification are two words that are frequently mentioned in today’s evolving managed services market. A unified platform is a strategy of using a suite of products predominantly from a single vendor, whereas integration involves integrating products from multiple vendors into a solution. Each approach has its pros and cons, but what pathway are MSPs moving towards? We asked a number of MSPs from various verticals for their views on this controversial topic at our Leaders In Discussion roundtable, sponsored by ConnectWise.
MSPs Tapping Into Unified Approach