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Avaya forms strategic partnership with Zoom

Avaya has chosen to incorporate Zoom's AI-driven collaboration platform, Zoom Workplace, into its Communication and Collaboration Suite. 

This collaboration between Zoom and Avaya aims to offer a combined solution that enhances the collaborative experience for Avaya's clients.

It will facilitate seamless integration between various platforms and devices, enabling users to utilise Zoom Workplace alongside Avaya’s existing solutions. 

Furthermore, Avaya will benefit from access to Zoom's AI Companion, as well as its Team Chat, Scheduler, Whiteboard, and Flexible Spaces features.

Alan Masarek, Avaya CEO, said: “Today’s enterprises are seeking to benefit from the latest AI-powered innovations to help differentiate, accelerate, and grow, all while integrating new levels of performance with minimal disruption to existing core systems.”