Unified communication channel player Avaya has appointed Cameron Thomson as the Group Vice President for EMEA, which also includes Turkey and Pakistan.
Thomson (pictured) said: “This theatre is full of potential, ranging from the large-scale enterprise CX opportunities for innovation without disruption that we see in developed markets across Europe, to the emerging, large-scale customer-centric CX projects we’re seeing across the Middle East and Africa.”
Before joining Avaya, Thomson held regional CX leadership positions at Alvaria, formerly known as Aspect Software.
