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Blackberry, Samsung partner to deliver CEM offering

BlackBerry and Samsung have extended their existing relationship by partnering to deliver a comprehensive Critical Event Management (CEM) solution using rugged Samsung Galaxy devices.

Designed to respond to critical events, the joint offering supports first responders and front-line workers, both firms said. 

“Critical events are not rare, and unfortunately, it often takes a potentially dangerous incident to prompt an organisation to develop plans and processes that will lessen the impact of future events,” said Hans-Peter Bauer, SVP EMEA at BlackBerry. “Progressive organisations proactively implement CEM processes for planning, responding and recovering from incidents, as well as for ensuring employee wellness.”

With both BlackBerry Alert and BlackBerry AtHoc, users will be able to improve communications and productivity by utilising two programmable keys on the Samsung Galaxy XCover Pro. Combined with BlackBerry CEM, the Galaxy XCover Pro protects and empowers front-line workers by managing critical events in industries where staff are at greater risk. 

The platforms also use device management capabilities through Samsung Knox, and enable IT managers to monitor and configure application features on behalf of front-line workers, simplifying deployment and support.  

"The XCover Pro's ability to withstand the harshest conditions, coupled with the integration of BlackBerry Alert and AtHoc, ensures employee safety and provides a secure and reliable platform for critical incident management, making it the ideal device for frontline employees," added James Pak, VP and head of B2B partnerships at mobile communications business at Samsung Electronics.