BT has signed a five-year deal with Google Cloud which will see the pair collaborate to fast-track BT’s company-wide digital transformation.
The partnership will see BT utilise a suite of Google Cloud products and services, including cloud infrastructure, artificial intelligence (AI), machine learning (ML), API management, security and data analytics.
Implementing those technologies will allow BT to deliver superior customer experiences, reduce costs and risk, and build new revenue streams.
"Our partnership with Google is one of a series of strategic moves that BT Digital is taking to help accelerate BT's growth and digital transformation,” said Harmeen Mehta, chief digital and innovation officer at BT. “This is a partnership that is deeper than just at the technology level. It will help Digital as a whole supercharge BT and drive its return to growth."
The telecom giant is currently undergoing massive digital transformation through its BT Digital unit, and this initiative includes creating a group-wide data and AI fabric as part of its cloud-first and AI-first strategy.
Under this partnership, both firms will also work together to help BT to unblock hundreds of new business use-cases to strengthen its ambitions related to digital offerings and create hyper-personalised customer engagement.
To help the firm achieve its goals, Google's SRE team will partner with BT to foster a continuous delivery and "zero ops" autonomous operations culture to accelerate product development called "The Digital Way."
"We're proud to collaborate with one of the world's leading providers of communications services and play an integral part in its digital transformation journey," added Thomas Kurian, CEO at Google Cloud. "By deploying our full cloud capabilities, and support from our SRE organisation, our goal in this partnership is to set up BT with the tools it needs for future growth and innovation."
Google and BT have already started collaborating on adopting Google technology, and plan to complete the core migration of data by 2023.
