International healthcare software provider Dedalus Group has acquired Swiftqueue Technologies, a cloud-native appointment and scheduling solution provider, for an undisclosed sum.
Dedalus’ says the acquisition complements its existing scheduling and appointment handling capabilities, delivering a “modern, patient-facing” solution to support organisations in referral management, management of waiting lists and clinical appointments.
Dedalus can now offer this service across EMEA, APAC and the Americas, the company said.
“Combining Swiftqueue with our existing appointment management and scheduling systems will accelerate access to health and care services,” said Andrea Fiumicelli, CEO of Dedalus Group said. “Patients have an increasingly active role in their own care planning and many health economies have a large backlog of appointments to triage and manage.”
Swiftqueue cloud-native offering supports patients in accessing healthcare services through a digital front door. The software has been deployed throughout the UK, Ireland and Canada, where it has “transformed access to care and diagnostic services”.
This includes appointment solutions for phlebotomy clinics, diagnostic imaging, vaccination services and multiple care pathways across acute and community services.
“We are very excited to expand on our existing, successful partnership with Dedalus,” Brendan Casey, co-founder and CEO, and Declan Donohoe, co-founder and CTO of Swiftqueue said. “The Swiftqueue vision has always been to use digital means to coordinate care, and to make access to care as seamless as possible.”
Casey and Donohoe added the next step in Swiftqueue’s journey is to scale faster and deliver enhanced services to providers and patients across the UK & Ireland and other geographies where a digital front door is a vital component.