In a difficult year to map, with rapidly changing technology, compliance and new regulatory pressures in an era of economic uncertainty, our experts aim to pick a path for IT channels and suppliers which prioritises survival. As we know, standing still is not an option for the industry or its customers. Pulling together opinions from leading thinkers across the industry and drawing on their experiences, we have suggested processes which highlight effective working, sales development and customer understanding. In a forty-page document with charts and bulletpoints, we aim to provide some sort of guidance in uncertain times......
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