The best of the managed services industry was revealed on Wednesday at the second annual Managed Services Awards in London. With categories ranging from projects to solutions, SMB to public sector a busy awards dinner saw seventeen awards given to leading MSPs, vendors and channels. The winners gathered on stage after the final award (pictured).
Chair of the judges, IT Europa Editor John Garratt says the number and quality of the entries increases each year and this was a particularly competitive set of finalists. “I think the nature of projects has become more complex over time, and the managed services sector as a whole has upped its game in terms of delivering effective and continuing results to customers.”
“We had a wide mix of winners, with some smaller services specialists beating off larger IT household names to carry off the trophy. The winning projects in particular showed a new level of customer engagement and an effective combination of multiple technologies with real understanding of customer issues.”
The Awards dinner followed a successful Managed Services Summit during the day in which several hundred attendees covered issues such as customer relationships, what it is like to go through a managed services merger, the likely technology and marketing impact of blockchain, and how the industry is evolving, with input from some thirty technology sponsors.
The results:
- Best Vertical Market Managed Service Solution winner: TIG; highly commended: Content and Code
- Most Innovative Managed Service Solution: Storage winner Datto; highly commended: Altaro
- Best Cloud Platform-based Managed Service Solution: winner ConnectWise; highly commended: Claranet, Fitzrovia IT
- Most Innovative Managed Service Solution: Security Project: winner METCloud; highly commended: Redscan Cyber Security
- Most Innovative Managed Service Solution: General: winner Nexus; highly commended: Carbonite, Content and Code
- Most Innovative MSP: winner Virtuoso IT; high recommended: Scholar Web Services
- Most Innovative Managed Service Solution: Security Application: winner Continuum, highly commended: Barracuda MSP, Webroot
- Best Business Intelligence/Analytics MSP Project: winner WatchGuard
- Best Data Centre/Hosting MSP Project winner: Valtech
- Best Enterprise MSP Project winner: Netstar, highly commended: Krome Technologies
- Best AI/IoT/Business Transformation MSP Project winner Cloudian & C5 Alliance Group; highly commended: Barracuda MSP
- Best Public Sector MSP Project winner: Code Enigma, highly commended: DSP
- Best SMB MSP Project winner: Infinity IT Solutions
- Best Wireless/Mobile-based MSP Project winner SolarWinds MSP, highly commended: Infinity Group
- Best Comms/UC MSP Project winner: Virtual1, highly commended: RingCentral
- Best Storage/Data Management MSP Project winner: Kaseya, highly commended: CSI
- Managed Services & Hosting Excellence Award winner: ConnectWise, highly commended: Tech Data, Ingram Micro
