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Mitel appoints new global channels head

Mitel has promoted Scott Peterson (pictured) as the company’s global chief revenue officer and channels head. In the newly-created position, Peterson will be responsible for driving Mitel’s unified communications sales growth through its go-to-market strategy and channel ecosystem of value-added resellers, service providers, distributors and master agents.

Peterson joined Mitel in 2019, leading sales for the organisation’s unified communications-as-a-service (UCaaS) solutions and was rapidly promoted to senior vice president for the Americas earlier this year. Under Peterson’s leadership, said Mitel, the company has achieved “double-digit cloud growth” in the region and “further calibrated its partner-led, go-to-market model”.

Mary McDowell, president and chief executive officer at Mitel, said: “Mitel’s top priority is to support our customers along their journey to the cloud by empowering our channel partners to deliver the best communications experience possible.

“Scott has become a pillar of our executive team, bringing a high-performance, values-based leadership style that not only inspires the people around him, but drives results. By aligning our global go-to-market teams under his direction, Mitel will be able to deliver a richer, more consistent experience for our partners that will help us to accelerate our strategy and better meet customers’ unique needs.”

With more than 20 years of experience in business communications, Peterson has led technology teams in more than 25 countries and successfully negotiated various deal structures, M&A transactions and go-to-market alliances, said Mitel. Prior to joining Mitel, he held multiple executive positions with Verizon during a 15-year tenure with the company that included a role as global vice president of Verizon’s Media and Entertainment vertical and general manager of its $2bn-turnover SMB practice.

Peterson said: “Over the past two years, I’ve had the pleasure of working with our teams and partners in the Americas to bring Mitel’s world-class solutions to organisations of all sizes and the cloud has been an essential enabler in that success.

“I look forward to working with our strong global team and channel community to continue helping businesses fortify their communications capabilities on a global level.”