Cloud-native platform and key industry partnerships have driven demand for MPS Monitor 2.0, its remote monitoring solution targeted at print dealers and MPS providers, says MPS Monitor, the company that develops and distributes a platform for the remote monitoring and management of printers and multifunctional devices. It has announced a 40% year on year revenue growth in 2020 despite the challenges presented by the global pandemic. The combination of a print solution specifically engineered as a cloud-native platform along with partnerships with technology leaders including HP, Microsoft, Okta and Asolvi – has seen the Milan-based company successfully meet the rapidly evolving print needs of dealers and MPS providers worldwide, it says.
MPS Monitor 2.0 is a cloud-based software-as-a-service (SaaS) remote fleet monitoring platform which enables the remote monitoring and management of printers and MFPs. Not only does MPS Monitor 2.0 help dealers and MPS resellers improve service levels and reduce costs, it says, it also helps to optimise dealer operations and improve overall service margins. Being cloud-based has given MPS Monitor the scalability and flexibility to quickly and easily accommodate the changes imposed upon businesses globally by the pandemic - such as the move to the hybrid working model – which has changed how and where print happens, how it is managed and how it is accounted for. MPS Monitor’s growth during this economically challenging and disruptive year demonstrates its ability to successfully rise to this challenge, it says.
With security front of mind for all organisations, MPS Monitor most recently announced that it has partnered with Okta – the independent identity provider - to offer secure and transparent Single Sign-On access to customers. The Okta integration aims to ensure MPS providers and customers can benefit from security and ease of access to the SaaS platform. Users can access the platform using their company account credentials, which avoids the burden of creating and maintaining dedicated logins and passwords for each specific SaaS web application, it says.
Recognising the market’s demands for solutions to be easy to use, the company also announced that MPS Monitor 2.0 integrates with HP’s SDS Cloud DCA. This feature enables HP devices running FutureSmart* firmware to connect and interact with the cloud without the need for any on-premises connector or other local components. This simplifies life for dealers as they can now remotely monitor and manage all supported HP FutureSmart devices without installing DCA on the customer's network. The Cloud DCA natively supports all the HP Smart Device Services’ (SDS) advanced features: utilising device sensors, analytics, and remote monitoring capabilities, SDS provides a remote platform to diagnose, predict, and resolve service issues to minimise downtime for the customer and reduce service costs for channel partners.
Another key industry relationship was formed in November 2020, when MPS Monitor announced the integration of Universal Print by Microsoft inside the MPS Monitor 2.0 SaaS platform. This helps dealers and Managed Print Services providers using MPS Monitor to assist customers moving their print infrastructure to the Microsoft 365 cloud and having all their print fleet managed by a single SaaS platform.
Commenting on its growth, Nicola De Blasi, CEO of MPS Monitor, says: “Due to the pandemic, last year was extraordinarily challenging from a health, social and economic perspective. This presented businesses with barriers and hurdles they had never encountered before, putting them and the print ecosystem under pressure to respond quickly to the rapidly changing business landscape. Our founding vision for MPS Monitor to be a cloud-native platform, proved to be correct; we had the right solution at the right time for our print dealer community as they worked with their clients to build new print models for the new world. IDC’s recent and positive Vendor Profile is an endorsement of our strategy, which sees us focused on accessibility, flexibility, security and industry partnerships in order to benefit the channel partners that we serve, both now and in the future.”
