MSP data management and security provider N-able is helping MSPs address and better manage “the Apple in the room” with the appointment of head Mac nerd Charles Mangin, who joins a line-up of head nerds at the firm.
Mangin (pictured) has years of experience using and supporting Mac devices in a variety of business environments, bringing a depth of knowledge to his position as a Mac nerd.
“In today’s business infrastructure, so many Macs sit unmanaged by the MSP—leaving the business, as well as the MSP, open to serious security issues and vulnerabilities,” says Mike Cullen, group vice president, partner enablement at N-able. “Our investment in a new head Mac nerd, combined with our continued innovation cycles and support for Macs, gives MSPs the insider knowledge and remote services technology needed to confidently and proactively cash in on managing and securing Macs as part of the customers’ client fleets.”
The head nerds focus on several areas within an MSP’s business, concentrating their efforts on automation, backup, Macs, monitoring, operations, sales and marketing, and security.
Since the introduction of the programme in 2019, N-able has seen the engagement levels between its partners and the head nerds move up and farther to the right, says Mangin. “This year alone, N-able’s head nerds have welcomed more than 7,500 partners to its live boot camps, maintained weekly office hours for open inquiry, inked numerous blogs and articles, and helped lead N-able’s partner advisory groups,” he added.
He also said that N-able’s team of head nerds is having a long-lasting and positive impact on the success of its MSPs and serve as a source of innovation and inspiration to its team and partners.
“N-able is changing the game for MSPs by providing us with unlimited, everyday access to seasoned, experienced nerds who are eager to help us specialise and take our business to the next stage of growth,” added Lisa Niekamp-Urwin, president and CEO of Tomorrow’s Technology Today, an N-able Super Elite partner. “N-able’s head nerds are the real deal and have become an invaluable resource to our team.”
