The European arm of NTT DATA is buying Nefos, one of the main Salesforce consulting partners in Germany, Austria and Switzerland. Headquartered in Zurich, Nefos specialises in delivering tailor-made Salesforce solutions to German-speaking markets via its offices in Germany, Austria and Switzerland, as well as through its near-shore cloud development centre in Croatia. Since it was established in 2007, Nefos has implemented over 500 Salesforce projects, across the manufacturing, automotive, telecommunications and service sectors.
“NTT DATA is pleased to acquire a company with such high-calibre talent in the cloud-based CRM market,” said Patrizio Mapelli, CEO of NTT DATA EMEA. The agreement strengthens NTT DATA’s Salesforce consulting and implementation practice and continues its focus on expanding its position in Customer Management/Customer Experience (CRM/CX) solutions, key elements of both digital business and digital transformation solutions.
“The combination of NTT DATA’s exceptional customer base; digital business transformation and complex integration expertise, with Nefos’ expertise in cloud-enabled customer management solutions will help clients make digital business a reality,” said Robert Santner, CEO of Nefos.
“Welcoming Nefos to NTT DATA is expected to further strengthen our leadership role in CRM/CX solutions in the German-speaking markets,” added Swen Rehders, CEO of NTT DATA Germany. “As a Salesforce platinum consulting partner, it provides extensive expertise, proven methodologies and templates as well as an excellent track record of delivering compelling solution design and implementation,” Swen Rehders continued.
“We see this as a win-win situation for clients of both companies, as it provides them with access to a broader and deeper range of leading cloud-based CRM solutions, as well as deep Salesforce expertise and capabilities,” said Robert Santner.