PwC is buying consulting business Outbox Group for its specialised cloud-based solutions and transformational services for clients across the UK and Europe. Poland-based Outbox specialises in customer, digital and technology services working with platforms such as Salesforce, Microsoft Dynamics.
The deal comes after previous acquisitions by PwC, including the European consultancy Mokum, and Booz & Company (now Strategy&), in 2014. The addition of Outbox Group will increase the firm's contingent of technology practitioners to almost 3,000 across EMEA, it says as more than 250 Outbox employees will join PwC.
PwC’s UK and EMEA consulting leader, Ashley Unwin, said: "This acquisition represents a major milestone for PwC's UK and Central and Eastern Europe alliance and its commitment to invest in emerging markets. It is also a significant addition to our customer and digital capabilities and sees the establishment of a Centre of Excellence for these skills within PwC in Europe."
PwC's UK and EMEA technology consulting leader, Jonathan Tate, commented: "Our clients are prioritising growth and investing to deliver great experiences to their customers. This acquisition was driven by a rising demand from our clients in digital and customer transformation as well as the need to offer services from strategy through to execution. Outbox will allow us to present a truly differentiated offering, enabling us to deliver larger and more transformational solutions to businesses across the UK, Poland and the rest Europe. It will also support one of the firm's strategic priorities to further embed technology into its services."
Outbox managing director, Nicholas Mobbs, who will join PwC as a partner said: "We created Outbox 10 years ago in Poland. Through dedication and hard work we have tapped into the wave of disruptive technological change, leading to considerable success across Europe with our unique position around a customer first multi-technology strategy. The potential market for customer experience, CRM and digital is estimated at over €6bn and we see this growing even in challenging economic times."