Colorado-based ServiceNow partner Thirdera has acquired leading European ServiceNow specialist SilverStorm Solutions.
Valladolid, Spain-headquartered SilverStorm was founded in 2002, and was one of the first ServiceNow partners in the global ecosystem. The company provides solutions and professional services for implementations, integrations, managed support and application development.
SilverStorm has regional offices in the UK, Spain, the US and Mexico.
As European companies have shifted their businesses online, and the demand for cloud-based solutions that enable remote work has significantly increased, ServiceNow offerings for customer service management and order management have become “especially popular”, said Thirdera.
It began building its European presence earlier this year, hiring several ServiceNow experts in the Netherlands. The addition of SilverStorm will add over 160 consultants to the team, positioning Thirdera to better respond to growing interest in the ServiceNow platform among European firms.
SilverStorm also has a wide portfolio of international clients, including The United Nations, Banco Santander, Repsol and Generali.
“Enterprises in Europe and around the world are looking to drive more value with their cloud platforms,” said Jason Wojahn, CEO of Thirdera. “To accomplish this goal, they need partners who can push their teams up the value chain, improve their digital agendas, rationalise new and emerging technologies and work in a truly global model.
“With the increase in ServiceNow capabilities, features and functions, there is a significant opportunity for channel leaders like Thirdera and SilverStorm to drive scale and relevance in workflows, and more synergistic value across cloud platforms for ServiceNow clients.”
SilverStorm’s founder and CEO, Rian Butcher, will become the senior managing director for EMEA, reporting to Wojahn. The value of the acquisition has not been disclosed.
