Interest is high in creating managed services business across country borders and in reaching adjacent markets. As the pace of acquisitions steps up in the sector, there are increasing moves to look at managed services in other European countries, to find co-operation partners who can meet demand from multinational clients, and also as targets for acquisitions.
Managed services’ success depends on both scale and maintaining on-going customer relationships, an aspect of the IT business which some traditional resellers find hard to accommodate. This is why the key European Managed Services event on May 29 in Amsterdam will act as both a forum for ideas of customer engagement, and as a meeting place for MSPs from across the region.
John Garratt, content director for the event and Editor of pan-European publication IT Europa says that there has been an upsurge of interest from all parts of Europe, but especially among the local MSPs. “While the Benelux region has been winning a lot of data centre business in recent years and become a core region for European organisations, it is clear that many of those attending this year will have their sights set on forming some sort of profitable relationship with other partners. We have speakers from a number of local Dutch MSPs, as well as from pan-European companies, who we think will be able to inject that all-important note of realism and help us discuss the actual markets for managed services. We look forward to learning a lot about their experiences, issues and challenges.“
The agenda for the day reveals a wide-ranging set of topics, with keynotes from Gartner on how MSPs increasingly need to differentiate to succeed, from legal experts Sorainen on the impact of a rising tide of compliance above and beyond GDPR, and from Technology M&A experts Hampleton Partners’ expert on how to succeed in the merger and acquisition market.
It is a chance to hear from and put questions to the most innovative vendors currently driving growth in Managed Services via the channel including: Avast Business, Cogeco Peer 1, ConnectWise, Datto, Fujitsu, WatchGuard, Altaro, Duo Security, Identity Maestro, Kaspersky Lab, Park Place Technologies, RapidFire Tools, TOPdesk, Walhalla, Continuum, EG Innovations, Kaseya, LeaseWeb, LIREX, Login VSI and SolarWinds MSP.
Now in its second year, this event will be the key focus for the industry in Europe, and set the scene for the London-based similar event in September.
More details here