Building a Data-driven MSP Business

“Data is the new oil” is a much used (and abused) quote, but that doesn’t change its relevance. Unlike oil, the more businesses properly use data, the more it gains in value. Empowering your MSP through data-driven decision-making is the key to moving away from a break-fix service and becoming a genuine Managed Services Provider. However, many MSPs still struggle to build a data-driven culture. The challenges are manifold: lack of quick access to the right data, inability to keep data up-to-date, inadequate data protection and security, among others.

We'll take you through:

• Fast and Efficient Client Onboarding Through Processes, Best Practices and Improved Tools
• How to Keep the Data Up-to-date Through Automation
• How to Reinforce a Documentation Culture
• How to Safeguard Your Data With Rock-Solid Security Measures

We will also be hosting a live demo where you’ll have the chance to see first hand how your technicians would use IT Glue!