Making IT work - in and out of the office

In a competitive market, MSPs need to keep a watch on what their rivals are doing. With resources squeezed and customers keen to hear what else you can do for them, you may not have time to evaluate the market.

This webinar offers a quick tour around what the successful MSPs learned from 2020 and what they are doing now. How can you respond to Issues such as secure remote working which could put additional stress on a resource-limited business? It is time to review all the systems you are currently supporting? What is the best approach for support, sales and future investment when you do plan that rationalisation, and how do you take the customer with you through the changes? We talk to experts in change management about the pressure points when making a transition and bringing in something new.

This Webinar features the latest research in the market, particularly about adapting to flexible work environments from John Garratt at IT Europa, Alex Ford from IT Glue will be providing his feedback from the industry.