Arrow Business Communications has made a strategic decision to invest in ServiceNow technology by partnering with POPX to implement its fully managed and integrated MSP Platform.
Designed to accelerate and de-risk digital transformation for Smart MSPs, Arrow intends to use the ServiceNow-powered platform to transform operations, service and business management functions.
Richard Burke (pictured), CEO at Arrow, said: “With POPX, we can integrate previous and future acquisitions onto one system, resulting in efficient operations that deliver an outstanding customer experience.”
The MSP Platform allows tech service providers to consolidate applications, integrate internal and supplier systems, and deliver service automation for key processes.
POPX CEO Martin Ford added: “Arrow has successfully grown at speed over recent years and as a result, they have been on an extensive digital transformation journey. We’re delighted to be part of that team, operating as a long-term partner that will guide and support them through this next phase of growth and beyond.”
