Cloud contact centre solutions provider Content Guru has forged a partnership with VR-Voice, a communications solutions specialist in the DACH region.
The partnership is a strategic part of Content Guru’s global expansion plan, which the firm says is currently underway.
“Content Guru’s rich history of developing and providing innovative customer experience solutions across the globe, and VR-Voice’s sizeable presence as a CCaaS expert in the DACH market, make for a promising partnership,” said Martin Taylor, deputy CEO and co-founder of Content Guru.
Together, the pair intend to deliver Content Guru’s customer engagement solution Storm to mid-market organisations, particularly in the finance and manufacturing sectors, enabling them to digitally transform their operations.
“We are looking forward to further building our German-speaking customer base, supported out of our regional HQ at Gilching, outside Munich, while enabling businesses to reap the benefits of our storm solution,” Taylor continued.
Led by CEO Karsten Rassmann, VR-Voice is a reseller of CCaaS and UCaaS technology in the German-speaking markets.
“VR-Voice is really excited about the new partnership with Content Guru,” Rassmann added. “Our bespoke modification capabilities will enable us to build custom services for each organisation with storm.”
