Two enterprise communications providers have made significant European channel moves.
First, Movius, the US provider of secure comms software, has entered the European market with Legos of Spain, to provide customers with access to Movius’ full suite of mobile messaging services, including its AI-powered platform MultiLine.
“Our partnership with Legos brings customers in Spain a worry-free solution to keep their business communications secure and compliant, while laying the groundwork for future growth across other European markets,” said Ananth Siva, CEO at Movius. “Protecting mobile communications is more important than ever before. This collaboration is an essential step in not only keeping Spain connected, but doing so without risk.”
MultiLine powered by Movius is a tool for enterprises that need better compliance, security and cost savings. MultiLine provides employees with a second, secure business identity on any mobile device, and ensures that all business calls, messages, contacts, and voicemail are completely separate from the employee’s personal communications.
The solution integrates voice calling and SMS with Microsoft Teams, Cisco UCM, and Salesforce, while supporting standard messaging applications including WhatsApp. The platform offers enhanced security features including optional call and message recording capabilities that address compliance requirements in Europe.
“We are Movius’ trusted partner for their first market in continental Europe,” said Pascal Prot, CEO of Legos. “Movius needs a highly reliable partner who understands the compliance challenges they face. This collaboration not only strengthens our position as a key enabler of secure telecom solutions, but also opens the door to further expansion across Europe.”
In a second comms channel move, Odigo has announced the strategic refresh of its UK Partner Programme, improving access to its customer experience solutions.
In the UK, accelerating AI adoption, economic pressure on employers and shifting workplace dynamics are pushing contact centres towards a future of leaner, highly skilled teams, said Odigo. Enterprise organisations must now ensure maximum service quality, minimal complexity, and the high-quality data needed for AI.
At the same time, as innovation cycles accelerate, mid-sized contact centres risk being caught between overly basic solutions and costly, customisable platforms with longer deployment times.
The solution, says Odigo, is a strong AI-led development roadmap, new offers specifically for mid-sized businesses, and a “reinvigorated” indirect sales approach to better showcase Odigo’s full potential through trusted local and industry-specific integrators, resellers, and consultancies.
The UK relaunch builds on Odigo’s indirect model in continental Europe, where long-standing collaborations with trusted partners, such as IBM, Capgemini, Telefónica, NTT Data, and Minsait, are said to have already led to numerous deployments for leading organisations.
“We’ve built strong relationships with our clients over the years, based on reliability, service quality, and technical excellence,” said Stéphane Battiston, VP of strategic alliances at Odigo. “Now we’re scaling that success, by empowering partners who know their markets, their verticals, and their clients best.”
Odigo’s refreshed Partner Programme promises to offer integrators and resellers access to a high-performing CCaaS (contact centre as-a-service) solution and tailored go-to-market support, including:
-Training and enablement for “fast” ramp-up
-Technical guidance and co-selling support
-Structured Partner Programme and “unique” commercial benefits
-”Turnkey” marketing resources to “accelerate” lead generation
-A “clear” new value proposition for mid-sized businesses
“This isn’t about selling more, it’s about serving better,” added Battiston. “We’re giving more organisations access to an enterprise-grade solution, delivered by partners who are already close to their customers. That’s how we scale responsibly, and keep our commitment to better interactions for everyone.”
