CCI Global: African BPO firm expands presence in Europe
Six months after opening its first European base at the Platform94 technology hub in Galway,...
You are here
Contact Centre
Enterprise comms providers make big channel moves
Two enterprise communications providers have made significant European channel moves. First, Movius...
A merry distie xmas for TD Synnex with HP AV and UC deal
TD Synnex has been selected as a UK distributor for HP Hybrid Systems and Poly’s portfolio of...
Gamma fuels enterprise growth with Brightcloud acquisition
Communication services firm Gamma has acquired BrightCloud Group to boost its contact centre and...
"The Silent Epidemic”: Tackling Agent Wellbeing in the Contact Centre Industry
In the post-pandemic years, a less visible but equally concerning crisis has been brewing within the European contact centre industry.
Avaya acquires Edify to bolsters contact centre offering
Unified communication channel player Avaya has enhanced its contact centre solutions by acquiring...
Bright Pattern hires emt to push its contact software
Contact centre software vendor Bright Pattern has announced an EMEA-wide distribution agreement...
Sabio's blueprint for future growth
Sabio Group's CIO Stuart Dorman (pictured) has laid out forward-looking roadmap with a focus on...
Soitron UK and Content Guru seal reseller deal
Following a new reseller agreement, Soitron UK will introduce Content Guru’s storm platform to its...
Stone joins CCS's Network Services 3 framework
Converge company, Stone, has secured a position on the Crown Commercial Service’s (CSS) Network...