Contact centre software vendor Bright Pattern has announced an EMEA-wide distribution agreement with emt Distribution, covering resellers, managed service providers and system integrators.
The distributor operates customer support teams in Australia, the UAE, the Netherlands, the Philippines, and Malta.
"This partnership aligns with our mission to offer best-of-breed solutions to our partners and customers. Together, we look forward to elevating the standards of customer experience in the region," said Mo Mobasseri, CEO of emt Distribution.
Luc Cavelier, head of business development of Bright Pattern EMEA, added: "Partnering with emt Distribution will enable Bright Pattern to extend its reach in the EMEA market for its new AI-driven omnichannel communications platform with the perfect partner.”