Pendo.io, a product analysis company, has a new address in Sheffield for its EMEA development center and plans to triple its operations in the United Kingdom over the next 18 months. The company also exceeded expectations in its first six months of operation in EMEA, adding 36 new customers and achieving 130% of its revenue goal. Pendo says it is one of the world's fastest-growing SaaS companies, with a three-year compounded annual growth rate of 226%, 1200 customers and 362 employees in six offices around the globe. The Pendo product cloud surfaces insights from usage patterns, user sentiment and feedback so product teams can improve their user experience with smarter product decisions, in-app messages, guides and product walkthroughs.
Headquartered in Raleigh, North Carolina, Pendo established the Sheffield development center in May 2019 after it acquired Receptive, a local product demand intelligence platform. The team has since expanded by 50 percent and in July, moved to a newly-renovated facility in the Kelham Island area of Sheffield. Built in 1835 as a steel refinery, the Eagle Works building offers plenty of room for expansion in a thriving area of the city.
Pendo's EMEA headquarters in London—opened in March 2019 to house its sales and marketing operations—also plans to triple headcount by early 2021.
"Our EMEA team is off to a fast start, and we couldn't be prouder," said Todd Olson, co-founder and CEO of Pendo. "There's a clear demand for product analytics, user guidance, feedback and roadmapping tools, and we're bullish about the opportunity ahead for Pendo in Europe and beyond."
For more insights into the northern UK cloud and managed services business, see the MSH North Summit here
