Robotic process automation (RPA) software firm Blue Prism has added DataRobot, ServisBOT and Ultima to its Technology Alliance Program (TAP) as affiliate partners. The new partners will help extend RPA capabilities further by making their software accessible to customers via Blue Prism’s Digital Exchange (DX), an automation app store and online community.
Blue Prism’s DX sees new intelligent automation capabilities get regularly added, the company says, making it a community for augmenting and extending traditional RPA deployments. The latest capabilities on the DX include dealing with conversational AI (working with chatbots), adding automated machine learning as well as new integrations with Citrix. With a few clicks users can drag and drop new features into Blue Prism’s Digital Workforce offering with no coding required, it claims.
Linda Dotts, SVP for the global partner strategy and programmes for Blue Prism, said: “Our DX ecosystem is the catalyst and cornerstone for driving broader innovations with our Digital Workforce. It provides everyone with an a la carte menu of automation options that are drag and drop and easy to use.”
The integration of DataRobot with Blue Prism provides enterprises with the intelligent automation needed to transform business processes at scale. By combining RPA with AI, the integration automates data-driven predictions and decisions to improve the customer experience.
“The powerful combination of RPA with AI - what we call intelligent process automation - unlocks tremendous value for enterprises who are looking to operationalise AI projects and solve real business problems,” said Michael Setticasi, VP of alliances at DataRobot. “Our partnership with Blue Prism will extend our ability to deliver intelligent process automation to more customers and drive additional value to global enterprises.”
ServisBOT offers the integration of an insurance-focused chatbot solution to Blue Prism’s RPA, enabling customers to file an insurance claim with their provider using the convenience and 24/7 availability of a chatbot.
And the integration of Ultima IA-Connect with Blue Prism enables fast, secure automation of business processes over Citrix Cloud and Citrix virtual apps and desktops sessions (formerly known as XenApp and XenDesktop).
