Pax8 has added Crewhu’s customer web-based recognition and gamification platform to its cloud marketplace to give MSPs an automated way to collect and track client and employee satisfaction data via its CSAT and NPS surveys.
The Crewhu platform integrates with PSA tools in the partner ecosystem, helping MSPs to streamline their processes and enable operational efficiency.
Ryan Walsh, COO at Pax8, said: “Crewhu is the first vendor in our cloud marketplace that offers solutions to measure customer and employee satisfaction, equipping MSPs with metrics to improve their business operations and stay ahead of their competition.”
The platform includes automated reports and dashboards, reputation management capabilities and gamification.
Stephen Spiegel, CEO at Crewhu, added: “With Pax8, we can increase our reach and help even more MSPs grow their businesses in this highly competitive and uncertain market.”
