8x8 pleases the French with a local data centre
Customer experience platform 8x8 has opened a new data centre in France, to improve performance and address data...
Customer Experience
SSCL joins forces with PolyAI to deliver improved citizen comms
Shared Services Connected Ltd (SSCL) has announced a partnership with PolyAI, as it launches Customer Experience...
Agilitas taps new COO to boost CX strategy
Agilitas has named Sara Wilkes as its new COO, reinforcing its customer experience strategy. Wilkes, with over 15 years...
Five9 expands its CX reach in Europe market
Customer experience platforms provider Five9 has appointed Assist Digital to help expand its European business. The...
Medallia brings in a partner supremo
Medallia, the customer experience platform provider, has appointed Nick Martin as its senior vice president...
Enreach arm delivering double-digit growth, says CEO
Enreach for Service Providers’ CEO announces strong double-digit growth and has high hopes for next year
Marsh Finance teams up with Sabio for enhanced CX
Marsh Finance has partnered with Sabio to enhance its digital customer experience (CX) initiatives. Under this...
Sprinklr names Europe sales chief to lead CX expansion
Sprinklr, the unified customer experience management platform, has appointed Michael Maas (pictured) to lead its sales...