Capita has appointed Gillian Chamberlain as managing director of its Ireland business. She has joined from BT Ireland, where she was director of sales.
Prior to BT, she worked for Hewlett Packard and IBM in a number of global and European leadership roles.
In her new role, she will be responsible for delivering Capita Experience’s strategy to expand its digital offering, including cloud, AI and multi-lingual services.
Capita Experience serves markets across financial services, telcos, technology, media and other markets.
Chamberlain said: “My number one priority will be to deliver exceptional results for our clients, many of which are at the forefront of customer and service delivery in Ireland’s private and public sectors.
“As well as delivering for existing stakeholders, I look forward to amplifying the quality and value of our offering to prospective clients across a wide number of sectors.”
Bob Buiaroski, managing director for international markets at Capita, added: “With over 25 years’ customer management experience, including selling digital solutions to blue-chip clients in Ireland, Gillian is expertly placed to lead our company’s growth strategy in the country.
“Gillian’s appointment to a leadership position in a key international market supports our commitment as a business to improving gender diversity at all levels.”
