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Cognizant and Microsoft go all-in with AI GTM deal

Cognizant and Microsoft go all-in with AI GTM deal

Global system integrator Cognizant and Microsoft have announced an expanded partnership with the goal of making Microsoft’s generative AI and Copilots “available to millions of users”, they said.

As part of the partnership, Cognizant says it has purchased 25,000 M365 Copilot seats for Cognizant associates, along with 500 Sales Copilot seats and 500 Services Copilot seats to “enhance productivity, streamline workflows and transform customer experiences”.

In addition, Cognizant will work to deploy M365 Copilot to users within 500 global clients across 11 industries. Through Cognizant’s Synapse skilling programme, 35,000 Cognizant developers have been trained on Github Copilot, with an additional 40,000 developers slated to receive training.

“Generative AI can be a game-changer for virtually every business in every industry, opening up new possibilities for innovation, efficiency and growth,” said Ravi Kumar S, CEO of Cognizant. “That’s why we are investing $1 billion in generative AI over the next three years, and leading the development of new research to explore its potential for our clients, their employees and end customers.

“Microsoft Copilot is a proven tool that can bring transformative gains, unlocking talent and potential in ways we can only imagine.”

“Generative AI is transforming business operations, and Cognizant is leveraging Microsoft 365 Copilot and GitHub Copilot to enhance employee experiences, and deliver new value for customers,” added Judson Althoff, EVP and chief commercial officer at Microsoft.

The partners will collaborate to deliver industry-specific solutions using Copilot Studio, a platform that allows users to create and customise their own vertical- and business function-specific Copilots, leveraging generative AI large language models, business applications and enterprise data.