UK telephony solutions and connectivity provider Invosys has announced it has become a technology service provider for Avaya Cloud Office by RingCentral and Avaya OneCloud CCaaS.
By doing so, Invosys will offer value-added services, including project managers, sales support, installation, and a 24/7 service desk manned in the UK.
“Becoming a Technology Service Provider for Avaya is a natural next step for Invosys; as an existing Avaya Professional Services Partners, we already have the skills and knowledge to help partners drive business for Avaya,” said Barry Tuffs, sales & marketing director at Invosys. “Partners can rely on our capability and experience to simplify the acquisition of cloud solutions into their customers’ business.
“I believe that this, combined with Invosys’ customer services, makes a uniquely compelling offering and we’re excited to talk with existing and potential partners about what Avaya Cloud Office and Avaya OneCloud CCaaS can do for their business.”
Infosys said Avaya Cloud Office is a UCaaS solution created through a strategic partnership with RingCentral. It allows employees to stated connected using an all-in-one, multi-channel communication and collaboration capabilities, including enterprise-grade calling, messaging, video conferencing, file sharing and collaboration.
“The addition of Invosys to our roster of Technology Service Providers will offer partners a real choice in who they sign-up with as Invosys brings over ten years experience in providing support services for our partner channel on Avaya IP Office, Contact Centres, Aura telephony solutions and more,” added Ali Hastings, senior channel director of UK&I at Avaya. They understand our traditional portfolio as well as our cloud solutions, which makes them very well positioned to assist both partners and end-user customers in making the transition to the cloud.”
