Five9 opens new EMEA operations centre Cloud contact centre services vendor Five9 has opened a new European research and development hub in Porto, Portugal...
Technology & trends Sabio acquires Sopra Steria CX unit Customer experience services firm Sabio has directly entered the Nordics market through the acquisition of Sopra Steria...
Bridgepointe acquires CX services specialist Tech services firm Bridgepointe Technologies has acquired PPT Solutions to boost it customer experience (CX) and contact...
People Capita appoints ex-BT sales head to lead Ireland business Capita has appointed Gillian Chamberlain as managing director of its Ireland business. She has joined from BT Ireland...
People UJET brings in new channel leaders Contact centre services provider UJET has expanded its global channels team. Steve Infante joins as SVP of global...
Technology & trends Sabio brings AI to CX with Google Customer experience services firm Sabio Group has expanded its partnerships with Google Cloud and Twilio, by building a...
Infobip triples number of partners Global cloud communications vendor Infobip says it saw its strategic channel partnerships triple to 280 in 2021, after...
People Solvvy appoints channels and alliances leader Solvvy, which offers a conversational AI and automation platform for customer support, has appointed Charles Hicks as...