Infobip’s SMS and WhatsApp services are now available on Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing following an enhanced partnership between the two firms.
The integration will allow businesses to deepen customer relationships, increase loyalty and boost sales.
Veselin Vuković, VP of Strategic Partnership at Infobip, said: “The evolution of our collaboration with Microsoft ensures businesses can communicate with their customers using their preferred channel.”
Veselin Vuković, VP of Strategic Partnership at Infobip, added: “Companies like Infobip add value by integrating their solutions with Microsoft Dynamics 365. This ensures that businesses no matter where they are or their channel preferences can harness the benefits of digital transformation.”