Tech Mahindra has launched Navixus, a new business unit within its Business Process Services (BPS) division following the acquisition of Eventus Solutions Group.
This move is part of Tech Mahindra's strategy to enhance its consulting-led front-office solutions and establish itself as a valuable BPS partner.
Birendra Sen, Business Head, Business Process Services, Tech Mahindra, said: “Navixus aims to partner with our customers in this journey through a consulting-led approach and value-accretive suite of offerings that helps them continually deliver superior experiences.”
Navixus will offer a full range of digital transformation services including CCaaS, advanced analytics and managed services.
Rob Rutledge, Business Unit Head of Navixus™ & CEO, Eventus, added: “Navixus will provide customers the experience from global implementations and the integration of nearly every major CX technology provider.”